Hey everyone! As part of today’s downtime we have issued refunds on certain in game purchases. You will notice that you have more Aurum or Marks of Favour if you did the following: 1) We have changed the way unlocking Weapon Pages work. From now on all unlocks will include both the Actives and the…

Hey everyone! I’m excited to bring you the update notes for next week’s patch. Update 2.0.1 introduces the Elite Dungeon system. These dungeons will have 10 difficulty levels, simply titled “Elite 1” through “Elite 10”. Each difficulty will increase the challenge of the dungeon as well as the loot that can be gained. We will…

Hey everyone! I’d like to take a moment and apologize for the extended downtime on Sunday, and the frequent downtimes due to patches this week. After yesterday’s downtime the Exchange and Auction House are now open and functioning properly. Thank you very much for your patience and understanding while we got these issues sorted. We…

June 29th Today’s patch was strictly for fixes to the Exchange. Update 1:30 PM EDT – The servers are back online once again.  The Exchange should also be up now, but may undergo a period of live testing and maintenance today.  Please do not be alarmed if the Exchange appears to go up and down…

Throughout my time at Funcom, we’ve maintained a very opaque demeanor with our players. We’re changing that today. The high volumes generated by Secret World Legends have pushed us to require direct, up-front, transparent communication with you all. Thank you for your understanding.   Live Chat is for Urgent Payment Issues Only We will be…

Are you ready to discover the deepest, darkest, and most shocking secrets of our world? The time is now! Today we officially launch the shared-world RPG Secret World Legends™ , available fully free-to-play on Windows PC. Reborn from our acclaimed massively multiplayer online game The Secret World, Secret World Legends features over 100 hours of story-driven content that…

As you may have noticed the servers have been down for most of today. I apologize for the extended downtime. Early today we discovered an error that caused the Exchange to break which made quite an impact on the game. When you log in you will find that your character’s Aurum has been reverted to…

Hey everyone! First I want to take a moment to thank everyone that has joined us so far for Head Start.  The turnout has been fantastic.  There have been a few problems that I’ll address below, but overall the Head Start has been quite smooth for most of our players.  It is amazing having so…

We have important information regarding character slots! If you link your account with the TSW Legacy Transfer system, you will now receive three (3) character slots instead of the default one (1) slot. This will only be available during the TSW Legacy Transfer window (ends some time in August). If you have already performed the…

The TSW Legacy Transfer system is only available to those of you with an existing account in The Secret World. It allows you to: Copy any remaining TSW Membership time into active Patron status time Unlock all the weapon pages Copy over Clothing & Vanity items! Please note that only TSW accounts with a retail…